LAST UPDATED: October 25, 2021

EFFECTIVE DATE: October 25, 2021

SOCOLA GAMES PRIVACY POLICY

This privacy policy, the Terms of Service (http://socolagames.com/terms-of-service) and all supplemental terms, govern the relationship between you and Socola Games (hereinafter "Socola Games") and your use of any of Socola Games's online or mobile product, software, or service to which you have access (collectively "Socola Games Services") for computer system, game system or mobile device.

By accessing or using Socola Games Services, you agree to Socola Games's Privacy Policy and that we may transfer and store your information. You agree that Socola Games may process your data in accordance with the following privacy policy and that you will abide by Socola Games's Terms of Service (http://socolagames.com/terms-of-service) and all supplemental terms.

IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE ANY SOCOLA GAMES SITE, ONLINE OR MOBILE PRODUCT OR SERVICE. If we change our privacy policy, we will post those changes to this privacy statement, or the home page, or other places so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material or significant changes to this policy or the way we use your child's information, we will notify you or the parent/guardian here, by email, or by means of a notice on our home page (http://socolagames.com) prior to the changes taking effect. Your continued use of Socola Games Services will signify your acceptance of the changes to our Privacy Policy.

TABLE OF CONTENTS

1. Introduction

2. What Is Personal Information And When Does Socola Games Collect It?

3. What Is Non-Personal Information And When Does Socola Games Collect It?

4. Information Provided to Socola Games By Third Parties

5. What Happens To The Information Socola Games Collects?

6. Where Is The Information Held?

7. How Does Socola Games Protect Your Personal Information?

8. View Your Information, Inactive Account(s), Deactivate Account(s)

9. A Special Note About Children

10. Public Information Including User Generated Content, Online Forums, Blogs And Profiles

11. Third Party Sites

12. Products Offered In Partnership With Third Party(s)

13. Contact Information & Complaints Process

14. California Residents: Your California Privacy Rights

15. Dispute Resolution

1. Introduction

Socola Games knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We respect the privacy rights of consumers and recognize the importance of protecting the information collected about you. We have adopted this global online Privacy Policy to explain how we store and use personal and non-personal information we collect on Socola Games Services, during your use of Socola Games Services (including online game play), on computer systems, gaming systems, and mobile platforms.

These terms are an agreement between you and Socola Games (hereinafter "Socola Games").

Please note that this policy applies only to Socola Games Services maintained by Socola Games, and not to websites or services maintained by other companies or organizations to which we link.

2. What Is Personal Information And When Does Socola Games Collect It?

Socola Games collects both personal and non-personal consumer information. Personal information collected by Socola Games is discussed below in this section. Non-personal information is discussed below in a subsequent section.

Personal information is information that identifies you and that can be used alone, to contact you on-line or off-line. Socola Games may collect personal information from our users during:

- Contest registration and prize acceptance;

- Customer support and/or technical service requests;

- Player match up and other head-to-head online competitions;

- Registration for games and/or special game-specific events;

- Newsletter subscriptions, referral services, and other marketing surveys and email campaigns;

- Registration for accounts;

- Creation of a personal profile;

- Product, service and/or subscription orders;

- Service requests from third party service providers on our site;

- Access to our products and/or services on social networks or other third party services; and

- Otherwise through use of our Socola Games Services where personal information is required for use and/or participation.

Information collected will vary depending upon the activity and may include but is not limited to your name, email address, phone number, home address, birth date, mobile phone number and credit card information. Prize winners may be required to provide their Social Security or other identification number for tax purposes, which will be used only for prize fulfillment.

3. What Is Non-Personal Information and When Does Socola Games Collect It?

Non-personal information, alone, includes but is not limited to information that cannot be used to contact you. Socola Games collects non-personal information about your use Socola Games Services on computer, mobile and game system platforms. The data uses include but are not limited to, backing up user progress through games or providing users with achievements.

See definition for "Account", "Accounts", and "Account(s)" in the Terms of Service (http://socolagames.com/terms-of-service).

This non-personal information may be associated with your Account(s). Socola Games will retain your information for as long as needed to provide you Socola Games Services. If you wish to terminate your access to Socola Games Services, you may contact us to remove any no longer necessary data. There may be instances where Socola Games is legally required to retain your information. If you wish to contact Socola Games for removal, please use the customer support information on http://socolagames.com.

A. What Types of Non-Personal Information Does Socola Games Collect?

When you use Socola Games Services, we may collect certain non-personally identifiable information for purposes including but not limited to improving our products and services, troubleshooting bugs, providing services to you, facilitating the provision of software updates, dynamically served content and product support, matching players, as well as communicating with you. The non-personal information collected may include but is not limited to information about your computer, hardware, software, platform, game system, media, mobile device, including unique device IDs or other device identifiers, incident data, Internet Protocol (IP) address, network Media Access Control (MAC) address and connection. We also collect other non-personal information including but not limited to username, user ID or persona, feature usage, game play statistics, scores and achievements, user rankings, time spent playing our games, and click paths as well as other data that you may provide in surveys, via your account preferences and online profiles such as friends lists or purchases, for instance. We may also receive information from third parties in connection with market and demographic studies and/or other data that we use to supplement personal information provided directly by you.

B. How Does Socola Games Collect Non-Personal Information?

Socola Games collects non-personal information along with personal information when you actively provide it in the context of using Socola Games Services including but not limited to online and mobile purchases, game registration and marketing surveys, and Account(s) linking, for instance. We may also derive from the information collected other facts, such as determining the applicable tax rate or an approximate country context based on your IP address.

i. Cookies

Cookies are small files applied to your Internet browser to track movements within websites and products. We may link cookie information to personal information. Cookies link to information including but not limited to what items you have selected for purchase, levels you've unlocked, or games you have played. This information is used to provide appropriate achievements based on your game play, for example. We also use cookies to deliver content specific to your interest and to monitor website or game usage. We and third parties collect information on what games are played, how much time is spent playing the games and which ads or links are clicked. Some Socola Games Services use an outside ad company to display ads. These ads contain cookies. Cookies received with banner ads are applied by our ad companies, and Socola Games does not have access to this information. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However some areas of Socola Games Services will not function properly if you do so. You can set your web browser to warn you about attempts to place cookies on your computer, or limit the type of cookies you allow.

By accessing Socola Games Services you consent to Socola Games's use of cookies in accordance with this Privacy Policy. You can disable cookies through your web or phone browser settings but if you disable cookies, you may lose some of the features and functionality of using Socola Games Services, as cookies are necessary to track and enhance your experience with Socola Games Services. Please note that companies delivering advertisements in Socola Games Services may also use cookies or other technologies, and those practices are subject to their own policies.

Please note that this privacy policy covers the use of cookies by Socola Games only and does not cover the use of cookies by any advertisers.

ii. Clear GIFs And Tracking Pixels

Clear GIFs (a.k.a. web bugs, beacons or tags) are small graphic images placed on a web page, web-based document, or in an email message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document or email message. We do not use clear GIFs to collect personal information about you. However, we may use clear GIFs to capture statistical usage information for our web pages, features or other elements on a web page. We correlate this information to a user to personalize user experience and for statistical analysis of user experiences on our web pages.

We and third parties may also use tracking pixels, which allow us to advertise more efficiently by excluding our current users from certain promotional messages or identifying the source of a new installation.

iii. Internet Log Files

Socola Games and other third parties also may maintain log files which contain IP addresses. An IP address is a numeric address that may be assigned to your computer by your Internet Service Provider. In general, we use log files to monitor traffic on our websites, to troubleshoot technical problems and authenticate users' entitlements to our products. In the event of user abuse of Socola Games Services, however, we may block certain IP addresses or game system IDs provided by our licensed hardware manufacturers. If available, IP addresses and game system IDs may be used in order to enforce our Terms of Service.

iv. Analytic Metrics Tools and Other Technologies

Socola Games also uses analytic metrics tools to collect information when you use Socola Games Services. These tools and technologies use server log files, web beacons, cookies, tracking pixels and other technologies to collect and analyze certain types of information, including cookies, IP addresses (including for purposes of determining your approximate geographic location), mobile or other hardware device ID or other device identifiers, browser types, browser language, information passed from your browser (if any), referring and exit pages, and URLs, platform type, click information, information about your media, peripheral hardware, software and/or applications installed on your machine and/or device, domain names and types, landing pages, pages viewed and the order of those pages, advertising conversion rates, the date and amount of time spent on particular pages, other Internet and website usage information, game state and the date and time of activity on our websites or games, information about how your game is used, including game metrics and statistics, feature usage and purchase history, as well as unique hardware identifiers such as MAC Address, mobile unique device ID (if applicable) and other similar information.

The third party analytics companies who collect information on Socola Games Services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.

Some Socola Games Services use Google Analytics, a web analytic service offered by Google Inc. ("Google"). Google Analytics uses "Cookies", text files that are stored on your PC and that enables the analysis of your usage of Socola Games Services. The information about your usage of Socola Games Services, collected through these cookies, will be transmitted to and stored on Google servers based in the US. On behalf of Socola Games, Google will use this information in order to evaluate your usage of Socola Games Services, to make reports on website activities and/or to provide the website operator with other services related to these websites. Your IP-address collected by Google Analytics will not be matched up with other data of Google. You may prevent the installation of cookies by adjusting your browser settings. Please note that if you disable cookies, it is possible that you may not use all functionalities of Socola Games Services. You may also prevent the cookies from collecting and storing your information by downloading and installing the following browser-plugin under the following link http://tools.google.com/dlpage/gaoptout?hl=en.

v. Ad Serving Technology

Socola Games Services may employ proprietary or third party ad serving technologies that use cookies, clear GIFs, web beacons, tracking pixels or other technologies to collect information as a result of ad serving through our products or services as well as to help track results. Some dynamic in-game advertisement serving technology enable advertising to be temporarily uploaded into your game, web browser or mobile device and replaced while you are online. We or third parties operating the advertisement serving technology may use information such as age and gender as well as information logged from your hardware or device to ensure that appropriate advertising is presented within the site, online or mobile product or service and to calculate or control the number of unique and repeat views of a given ad, and/or deliver ads that relate to your interests and measure the effectiveness of ad campaigns. We or third parties may collect data for this purpose including IP address (including for purposes of determining your approximate geographic location), device ID's, information about your software, applications and hardware, browser information (and/or information passed via your browser), hardware, machine or device make and model, advertisement(s) served, in game location, length of time an advertisement was visible, other Internet and website usage information, web pages and mobile internet sites which have been viewed by you (as well as date and time), domain type, size of the advertisement, advertisement response (if any), and angle of view. The foregoing data may be used and disclosed per this policy and the privacy policy of the company providing the ad serving technology.

The advertising companies who deliver ads for us may combine the information collected or obtained from Socola Games with other information they have independently collected from other websites and/or other online or mobile products and services relating to your web browser's activities across their network of websites. Many of these companies collect and use information under their own privacy policies.

For more information about the practices of other large ad serving companies that may collect information based on your interaction with ads on this site, in our mobile products, and other sites or products not owned/managed by Socola Games, or to "opt out" of targeted advertising delivered by National Advertising Initiative (NAI) member ad networks, you should visit www.networkadvertising.org.

These ad serving technologies are integrated into some Socola Games Services; if you do not want to use this technology, do not use integrated Socola Games Services.

vi. Anti-Cheat and Fraud Prevention Technologies and Processes

Socola Games strives to provide a safe and fair gaming environment to all players of its games. To prevent fraudulent activities and behaviors that may negatively affect the experiences of a player, Socola Games is authorized to use "anti-cheating" software and processes, for the prevention of fraud during the use of Socola Games Services (including online games), on computer, game, and mobile platforms.

When you use Socola Games Services, and/or during the setup of Account(s), and/or at the point of sale, Socola Games may collect data about your device in order to create a hash of machine components or track fraudulant patterns. Socola Games uses the collected information for the prevention of fraud, and for authentication purposes. Socola Games may consolidate the machine hash created for this purpose with your Account(s). Usage of this data includes but is not limited to security, fraud prevention and authentication.

4. Information Provided To Socola Games By Third Parties.

Socola Games also obtains personal and non-personal information from third parties as discussed below. Socola Games only uses this data for purposes consistent with this policy.

A. Linked or Connected Account(s)

If you sign in, link or connect Account(s) to Socola Games Services, your account information will be provided to Socola Games so that we can establish the link or connection and provide you with the benefits of linking or connecting your Account(s), including but not limited to friend matches and help from friends. By signing into Account(s) on Socola Games Services, you agree that limited user account information can be transferred to Socola Games. Information transferred to Socola Games includes but is not limited to your name, email address, online ID, country, language and date of birth. The data transferred depends on the entity that owns the linked or connected Account and is governed further by their Privacy Policy.

Some third party services such as Twitter and Facebook may also provide us with information from your accounts there with your permission. By using a Socola Games Service through a social network or other third party platform or service or by connecting to such a third party network, platform or service via a Socola Games Service, you are authorizing Socola Games to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the social network or other third party platform could provide to Socola Games through the social network/third party platform Application Programming Interface (API) based on your settings on the third party social network or platform. Your agreement takes place when you connect with the third party network, platform or service via our products and/or services, and/or when you connect with, "accept" or "allow" (or similar terms) one of our applications through a social network, or other third party platform or service.

B. App Stores

If you use an app store including but not limited to the Apple App Store, Google Play Store, or Windows Phone Store to gain access to or use features of Socola Games Services, the app store may provide your user account information to Socola Games so that we can provide you with features of Socola Games Services. By accessing Socola Games Services through an app store, you agree that the stores can transfer your user account information to Socola Games. Information transferred from stores to Socola Games includes but is not limited to your user id, your device id, email address, state or province, country, language and age. The data transferred depends on the app store you are using and is governed further by their Privacy Policy.

4. Other Information Collected From Third Parties

Socola Games may also receive other information from third parties, including in connection with the operation and distribution of our products and services as well as market and demographic studies that we use to supplement personal and anonymous information collected or provided directly by you.

Socola Games may also collect or receive information about you from other Socola Games users who choose to upload their email and other contacts. This information will be stored by us and used primarily to help you and your friends connect.

Socola Games may also receive information from third parties in connection with market and demographic studies and/or other data that we use to supplement personal information provided directly by you.

5. What Happens To The Information Socola Games Collects?

A. How Socola Games Uses Your Information

Socola Games uses your information to fulfill your specific requests, purchase orders and to send you purchase confirmation and other account-related information. In addition, the personal information you provide will allow us to send you messages about things including new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. You may also later opt out of such communications sent via email.

Otherwise, Socola Games uses personal and non-personal information, both individually and combined together, to better enhance your user experience, improve our products and services, understand the behavior and preferences of our customers, to troubleshoot technical problems, to serve advertising, for authentication purposes, to enforce our Terms of Service, to ensure proper functioning of our products and services as well as to help improve them. In addition, we combine non-personal information with personal information, such as an email address, for purposes including but not limited to providing excellent customer service, administering loyalty programs and tailoring our communications, offerings, products, web pages or game play experience to you.

By use of friend finder tools such as Facebook or other third party services in our online and mobile products and services, you acknowledge that use of these friend finder tools will help you find your contacts and will also allow your contacts to associate your Socola Games Account(s), profile, persona, or username (and related gaming entitlements, including games played on computer, mobile and console platforms) with your social networking profile and/or email address. Your resulting friends' list, which may be accessible across Socola Games social platforms as available, will be subject to this privacy policy. Note that the friends that you choose to include on any Socola Games or Account(s) friends' list may be able to find and/or identify you in the context of different Socola Games products and services, and see the profiles you have established. Those friends may also be able to see the profiles, personas, or usernames that you use across any and/or all Socola Games Services. Choose your friends carefully.

Your participation in tournaments or other online game events is also conditional upon our collection, use, storage, transmission and public display of statistical data (such as your scores, rankings and achievements) generated through your participation.

B. Will Socola Games Share My Information With Third Parties?

Socola Games will never share your personally identifiable information with third parties without your consent. We may, however, share non-personally identifiable, aggregated and/or public information with third parties. There may be circumstances where you may share information on your own. Please see section 10 for more details about your rights to information you share publicly on Socola Games Services including user generated content, forums, blogs, and profiles. You may also opt in to allow Socola Games to share your personal information with companies and organizations that provide products or services that we believe may be of interest to you. To opt out of further communications from a marketing partner or sponsor with whom your information has been shared, please contact that partner or sponsor directly.

We may also access and disclose personal information, including personal communications, in connection with report abuse functions in our products and services, to enforce legal rights and comply with the law, or to comply with an order from a government entity or other competent authority, or when we have reason to believe that a disclosure is necessary to address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage, or when we believe that disclosure is necessary to protect our rights, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on Socola Games. Note that certain publically available information you post and communicate on our and third party products, sites and/or services is public information for which you have no expectation of privacy. See Section 10 for more details.

6. Where Is The Information Held?

Socola Games uses Amazon Web Services (http://aws.amazon.com). The machines Socola Games collects, stores, and uses the information it collects or receives are controlled by US based company Amazon (http://aws.amazon.com). Socola Games is currently configured only to use Amazon machines that are located in the United States.

Socola Games uses Google services (http://google.com). The machines Socola Games collects, stores, and uses the information it collects or receives are controlled by US based company Google (http://google.com).

7. How Does Socola Games Protect Your Personal Information?

Socola Games will make commercially reasonable efforts to protect your personal information and ensure the security of our systems up to the point where data enters Amazon Web Services. Socola Games does not collect financial information and uses a broker for such information. No method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of any of Socola Games or Amazon's physical, technical, or managerial safeguards. We and Amazon cannot assume responsibility or liability for unauthorized access to Socola Games and Amazon servers and systems.

8. View Your Information, Inactive Account(s), Deactivate Account(s)

You can view and see most of your information, such as levels achieved and logged in accounts, in each Socola Games Service.

If you leave your Account(s) inactive (see conditions in the Terms of Service), Socola Games may choose to delete your information and reclaim the space.

You can deactivate your Account(s) by unlinking/disconnecting your Account(s) in Socola Games Services from the settings menus of most Socola Games Services.

If you wish to inquire further about your information or removal of your information, please use the customer support section of http://socolagames.com. We will be happy to review, update or remove information as appropriate if you make a request. We may choose to still retain your information in our files however, to resolve disputes, enforce our user agreement, and due to technical and legal requirements and constraints related to the security, integrity and operation of Socola Games Services.

Note, data deletions may be permanent and may remove all of your progress, Contents or Entitlements in Socola Games Services as well as remove your access to Socola Games Services. See definitions for Contents and Entitlements in the Socola Games Terms of Service (http://socolagames.com/terms-of-service).

9. A Special Note About Children

Many Socola Games online or mobile products and services are intended for general audiences and do not knowingly collect any personal information from children. We will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services.

Socola Games also uses third party Account(s) connections including but not limited to Facebook. Such third party Account(s) are governed with regard to children according to their Privacy Policy. Please check and agree to the Privacy Policies of Account(s) which you link or connect to Socola Games Services.

Please note that if you grant consent for your child to use Socola Games Services, this may include such general audience communication services including but not limited to email, instant messaging, and online groups, and your child will be able to communicate with, and disclose personal information to, other users of all ages. Parents should use the customer support section of http://socolagames.com if they have concerns or questions.

We encourage you to talk with your children about communicating with strangers and disclosing personal information online. You and your child should talk about online safety and using the Internet safely.

Under no circumstances do we condition a child's participation in an activity--like contests--on the child's disclosure of more personal information than is reasonably necessary to participate in the activity. On certain sites, we may not permit children to participate at all regardless of consent.

10. Public Information Including User Generated Content, Online Forums, Blogs And Profiles

You may choose to disclose information about yourself in the course of contributing user generated content to Socola Games Services or in our online chat rooms, blogs, message boards, user "profiles" for public view or in similar forums on our products, sites and/or on third party sites. Information that you disclose in any of these forums is unencrypted, public information, may be accessed or recorded by Socola Games employees, and there is no expectation of privacy or confidentiality there.

You should be aware that any personally identifiable information you submit in the course of these public activities can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to make public in any of these forums.

Note also that in the ordinary course of Internet activity, certain information may be sent from your browser to third parties such as advertising networks and analytics companies. Socola Games has no control over the information sent from your browser to those networks or other third parties and recommends that you ensure that your browser settings prevent the disclosure of information you would not like to share.

If you post a video, image or photo on a Socola Games Service for public view you should be aware that these may be viewed, collected, copied and/or used by other users without your consent. We are not responsible for the videos, images or photos that you choose to submit to Socola Games Services. Please see our Terms of Service at http://socolagames.com/terms-of-service for more guidelines about posting content on Socola Games Services.

11. Third Party Sites.

Socola Games Services may contain advertising or services which link to other websites such as Twitter, Facebook and YouTube. The fact that we link to a website or service is not an endorsement, authorization or representation of our affiliation with that third party. If you click on a link to a third party site, including on an advertisement, you will leave the Socola Games Service you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personal information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as Socola Games. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third party website that is linked to a Socola Games Service, you should consult that site's privacy policy before providing any personal information.

12. Products Offered In Partnership With Third Party(s)

Members may register for other Socola Games or third party services from Socola Games Services. Certain products and/or services available on Socola Games Services are provided to you in partnership with third party(s) and may require you to disclose personally identifiable information in order to register for and access such products and/or services. Such products and/or services shall identify the third party partners at the point of registration. If you elect to register for such products and/or services your personally identifiable information will be transferred to such third party(s) and will be subject to the privacy policy and practices of such third party(s). We are not responsible for the privacy practices and policies of such third party(s) and, therefore, you should review the privacy practices and policies of such third party(s) prior to providing your personally identifiable information in connection with such products and/or services.

13. Contact Information & Complaints Process

If you have questions or complaints regarding this statement, Please contact ATTENTION: Privacy Policy, Socola Games, P.O. Box 2052, Mountain View, CA 94042. For more information and updates to our online Privacy Policy, visit http://socolagames.com/privacy-policy.

14. California Residents: Your California Privacy Rights

Under California law, California Residents who have an established business relationship with Socola Games or one of its subsidiaries may choose to opt out of Socola Games disclosure of personal information about them to third parties for direct marketing purposes. As detailed above, our policy is not to disclose personal information collected online to a third party for direct marketing purposes without your approval. If you choose to opt-out at any time after granting approval, write to ATTENTION: Privacy Direct Marketing Opt-Out, Socola Games, P.O. Box 2052, Mountain View, CA 94042.

15. Dispute Resolution

Most customer concerns can be resolved quickly and to your satisfaction by contacting Socola Games support. Check socolagames.com for the most up to date customer support information. In the unlikely event that Socola Games cannot resolve a concern to your satisfaction (or if Socola Games cannot resolve a concern it has with you after attempting to do so informally), then you and Socola Games agree that We will resolve any claim or controversy at law or equity that arises out of this Agreement or Socola Games Services (a "Claim") in accordance with one of the subsections below or as We and you otherwise agree in writing. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. Socola Games strongly encourage you to first contact the company directly to seek a resolution by going to the customer support sections of http://socolagames.com.

A. Law and Forum for Legal Disputes

This Agreement and any dispute arising out of or related to it or the Service shall be governed in all respects by the laws of the State of California as they apply to agreements entered into and to be performed entirely within California between California residents, without regard to conflict of law provisions. You agree that any claim or dispute you may have against Socola Games must be resolved exclusively by a state or federal court located in Santa Clara, California, except as otherwise agreed by the parties or as described in the Arbitration Option paragraph below. You agree to submit to the personal jurisdiction of the courts located within Santa Clara County, California for the purpose of litigating all such claims or disputes.

B. Arbitration Option

For any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than $10,000, the party requesting relief may elect to resolve the dispute in a cost effective manner through binding non-appearance-based arbitration. In the event a party elects arbitration, they shall initiate such arbitration through an established alternative dispute resolution ("ADR") provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, and the specific manner shall be chosen by the party initiating the arbitration; (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) any judgment on the award rendered by the arbitrator shall be final and may be entered in any court of competent jurisdiction.

C. Improperly Filed Claims

All claims you bring against Socola Games must be resolved in accordance with this Dispute Resolution section. All claims filed or brought contrary to Section 21.A shall be considered improperly filed. Should you file a claim contrary to Section 21.A, Socola Games shall be entitled to recover all attorneys' fees and costs, provided that Socola Games has notified you in writing or via email notice of the improperly filed claim, and you have failed to promptly withdraw the claim.